Privacy Policy

This policy explains how FASE Plaza collects, uses, stores, and protects personal data submitted through this website.

How We Handle Your Data

Data We Collect

  • Identity data: title, first name, last name, and email address.
  • Contact data: phone, WhatsApp, and communication records.
  • Application data: membership track, preferred club/tier, and onboarding notes.
  • Operational data: account metadata, security logs, and review status updates.

Why We Process It

  • To review and process membership applications.
  • To create and secure member portal accounts.
  • To send required membership communications (application, approval, security notices).
  • To improve service quality, operations, and compliance controls.

Protection and Retention

Access Control

Applicant and member biodata is restricted to authorized administrators and ICT/Dev personnel under role-based access controls.

Confidentiality

Private membership information, internal governance details, and member-only materials are not published publicly.

Email Communications

Membership and security notifications are sent through official FASE Plaza mail channels, including noreply@faseltd.co.zm.

Questions About Privacy

For policy clarifications, contact FASE Plaza at info@faseltd.co.zm.